Manufacturing · Customer & supplier agents
AI agents for manufacturers
Our AI agents follow up on every open RFQ, send order and production-status updates, chase suppliers on late deliveries, and manage the docs per order. They work alongside your ERP and CRM. The engineering stays with your team.
Shop controls
Agents do not do the engineering, quote a job without your specs, or promise a lead time you did not set. They plug into your ERP and CRM, and stay inside your approved language, permissions, and escalation rules.
Built for
Who we serve
front-office bottlenecks we fix
Good parts do not win the job if the RFQ sits overnight.
A quote request sits overnight and the buyer sources elsewhere. The same capability and lead-time questions get answered by hand. A quote goes out and no one follows up. A repeat customer reorders from whoever asked first. When the front office cannot keep up, RFQs and reorders slip.
Where manufacturers lose work and revenue:
- Open RFQs going unanswered because the sales desk is stretched
- Order-status updates sent by hand, or not at all, so customers chase you
- Production-schedule changes not communicated to the customer in time
- Supplier follow-up on late deliveries falling off
- COCs, manuals, and shipping docs chased down per order
- CRM and ERP data going stale because no one logs the interactions
The agents
Agents for the front office of the shop.
Each agent gets a clear job, your approved language, and a handoff rule. Your engineers and estimators stay on the work only they can do. The follow-up stops falling through.
AI RFQ Follow-Up Agent
Follows up on every open RFQ within hours, keeps the customer updated, and logs it to your CRM so nothing sits on a stretched sales desk.
AI Order Status Agent
Sends proactive order and production-status updates so customers stop calling to ask where their parts are.
AI Supplier Comms Agent
Follows up with suppliers on late deliveries and confirmations so a slipped inbound does not blow the schedule.
AI Document Mgmt Agent
Handles COCs, manuals, spec sheets, and shipping docs per order so they stop getting chased by hand.
AI Quote & Reorder Follow-Up
Chases open quotes and repeat POs before buyers drift, and turns a website question into a real, spec-ready RFQ.
AI Capability & Parts FAQ
Answers routine capability, tolerance, lead-time, and parts questions so the sales desk is not stretched thin.
How we tailor it
Snappy handles the work differently by segment.
Different parts of your business need different handling. Snappy adapts to each.
Custom & contract
Machining, fabrication, contract manufacturing. RFQ-driven. Snappy acknowledges the RFQ and collects the specs before the buyer sources elsewhere.
Product & OEM
Product and equipment makers. Snappy qualifies the inquiry and follows up through a longer design-in so you stay in the drawing.
Components & supply
Suppliers, distributors, and MRO. Snappy answers reorders fast and chases repeat POs so accounts stay and grow.
Proof and outcomes
The model is already proven in services.
When we built AI agents around intake, follow-up, and billing for a services business, recurring revenue grew 172% in 8 months. Manufacturers have the same problems: slow RFQ response, quotes with no follow-up, and reorders left on the table.
+172%
recurring revenue in 8 months
+64%
profitability improvement
2.2x
revenue grown at Blue Eye ($5M to $11M)
Ways to start
Start with the work that is already costing time.
Start
$149/mo per agent
Put one agent on one clear job: answering, follow-up, scheduling, or reminders.
Several agents
Most teams use 3-6 agents
Connect the roles that touch the same workflow so intake, scheduling, follow-up, and updates do not live in separate silos.
Mapping call
Book a call first
We look at your current workflow and find the first agent that saves time without touching the work only your team should do.
Your team keeps every decision. Snappy handles the business-side follow-through, inside your approved language.
Find the POs hiding in your slow RFQ response and dead quotes.
We will map your RFQ intake, quoting, follow-up, and reorders, then show which AI agent should go first.