Field service & trades · Office desk agents

AI agents for field service & trades

Our AI agents answer every call and text back missed ones while you are on a job, follow up on every quote, book the next job into your calendar, and bring seasonal customers back. They plug into ServiceTitan, Housecall Pro, and your calendar. The trade work stays with your crew.

Shop controls

Agents do not do the trade work, quote a job they have not seen, or set your prices. They plug into your field-service tools and calendar, and work inside your approved language, scope, and escalation rules.

No trade workYour pricingPlugs into your FSMEscalation rules

Built for

HVACPlumbingElectricalLandscapingPest control
Cleaning & janitorialRestorationGarage & doorsHome inspectionAppliance repair

Who we serve

Owner-operators who miss calls while on a jobsite
Shops where estimates go out and never get followed up
Emergency trades where the first callback wins the job
Seasonal trades with a busy stretch and dead slow months
Office managers juggling phones, scheduling, and follow-up

front-office bottlenecks we fix

The job goes to whoever answered the phone first.

Someone has to answer the phone, text back the missed call, follow up on the estimate, confirm the appointment, and ask for the review. When that job belongs to whoever is not on a ladder, it does not happen consistently.

Where contractors lose jobs and revenue:

  • Calls going to voicemail while the crew is on a job, then booking a competitor
  • Estimates sent days ago with no follow-up, going cold
  • No-shows and cancellations leaving holes in the schedule
  • Dead slow months because no one worked the past-customer list
  • Great jobs finished with no review asked and no referral
  • The owner still answering the same price and scheduling questions all day

The agents

Agents for the office side of the shop.

Each agent gets a clear job, your approved language, and a handoff rule. Your crew stays on the tools. The follow-up stops falling through.

AI Receptionist

Answers every call and texts back the missed ones in seconds, so a lead knows you are real and coming before they try the next shop.

AI Quote Follow-Up

Follows up on every open quote on a set cadence, in your voice, until you get a yes or no, so estimates stop going cold.

AI Scheduling Agent

Books the job into your calendar or FSM tool, confirms the day before, and fills a cancellation from your waitlist.

AI Review Requester

Asks for a review the moment a job wraps, when the customer is happiest, and routes any unhappy reply to you first.

AI Reactivation Agent

Reaches last season's customers before the rush so your route or schedule fills before competitors call them.

AI Front-Office FAQ

Answers routine questions about pricing ranges, service areas, and scheduling so the owner stops fielding them all day.

How we tailor it

Snappy handles the work differently by segment.

Different parts of your business need different handling. Snappy adapts to each.

Emergency & on-demand

Plumbing, HVAC, electrical, restoration. The first callback wins. Snappy answers and books them on the schedule before they try the next number.

Booked service & install

Water heaters, HVAC installs, and bigger jobs. Long quote-to-close. Snappy follows up on every quote until the homeowner decides.

Recurring & seasonal

Landscaping, pest, and cleaning. Snappy re-signs last season's customers early and turns one-time jobs into repeat work.

Proof and outcomes

The model is already proven in services.

When we built AI agents around intake, follow-up, and billing for a services business, recurring revenue grew 172% in 8 months. Contractors have the same problems: missed calls, slow estimate follow-up, no-shows, and dead slow seasons.

+172%

recurring revenue in 8 months

+64%

profitability improvement

2.2x

revenue grown at Blue Eye ($5M to $11M)

Ways to start

Start with the work that is already costing time.

Start

$149/mo per agent

Put one agent on one clear job: answering, follow-up, scheduling, or reminders.

Several agents

Most teams use 3-6 agents

Connect the roles that touch the same workflow so intake, scheduling, follow-up, and updates do not live in separate silos.

Mapping call

Book a call first

We look at your current workflow and find the first agent that saves time without touching the work only your team should do.

Your team keeps every decision. Snappy handles the business-side follow-through, inside your approved language.

Find the jobs hiding in your missed calls and dead estimates.

We will map your calls, estimates, scheduling, and follow-up, then show which AI agent should go first.

Book an AI Agent Mapping CallAnswer every call · quote follow-up · scheduling · reviews · reactivation